BrightDot Talk to Luke

A custom build didn't add up. So we built it as partners.

What did BrightDot build for Bellhopping?

A premium travel business had access to the Sabre GDS and premium hotel benefits, but outdated, slow technology. A custom build wasn't financially viable, so we partnered up and built the entire platform together.

Partner · A premium travel businessModel · Built as partnersBuilt on · The Sabre GDS
ProductEngineeringBooking platformAI agents

They had the access. Not the technology.

The access

Sabre GDS access, for live rates and hotel inventory.

The benefits

Premium hotel benefits for its members.

The problem

Outdated, slow technology, and a custom build wasn't financially viable.

From a partnership to the entire platform

What we built

One partnership, the entire platform.

We shaped the product, made the technical calls, assembled the engineers and built it: the booking platform on the Sabre GDS, Bellhopping for travelers with its agency admin for advisors, and an API and MCP server for AI agents.

The booking experience

Live rates, with the benefits built in.

Bellhopping is a premium hotel booking experience on Daleko: live rates from the Sabre GDS, with member benefits shown on every hotel that offers them.

Bellhopping's home page
Bellhopping on a phone

Web and mobile

One product, on desktop and phone.

We built the public site, member benefits, destinations and the travel atlas for both.

Bellhopping's agency admin, with traveler names removed Traveler management Booking operations Commission summary Advisor search

For travel advisors

An agency admin, for the people who sell travel.

Advisors search hotels on behalf of their travelers, and manage travelers, bookings and commissions in one place.

Architecture

One platform, three interfaces. One is for AI agents.

Daleko runs Bellhopping, for travelers and, through Bellhopping's agency admin, for travel advisors. Its API and MCP server let software and AI agents search and book hotels.

The outcome

Live since June 2026. A hotel search went from 30–60 seconds to 8.

Bellhopping serves a premium market, where the experience is what clients pay for. On the old system a search took up to a minute, and that was costing them clients. Now they can serve them properly.

Since launch we've added direct booking management, rate and hotel comparison, notifications, and a voice agent with memory, now in beta.